Shipping policy

Knuckleheads Shipping and Return Policy

At Knuckleheads, we aim to deliver your products quickly and efficiently while providing you with a straightforward return process. Please review our shipping and return policy to ensure a smooth experience.

Shipping Policy

1. Shipping Rates and Times

  • We offer a variety of shipping options at checkout to meet your delivery needs.
  • Shipping rates and estimated delivery times will be calculated based on your location and the shipping method selected.
  • Most orders are processed and shipped within 1-3 business days of receiving the order confirmation.

2. Shipping Confirmation

  • You will receive a confirmation email with your tracking number once your order has been shipped.
  • Please allow up to 48 hours for the tracking information to be updated.

3. International Shipping

  • We offer international shipping to select countries. Please note that delivery times and rates will vary depending on the destination.
  • Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.

Return and Refund Policy

1. Return Eligibility

  • You have 7 days from the date of delivery to request a return on eligible items.
  • Items must be unused, unworn, in their original condition, and have all tags attached.
  • Items purchased as part of the Rider's pack are non-returnable and non-refundable.

2. Non-Eligible Items

  • Customized or personalized products, including Harley bike customizations, are non-returnable.
  • Final sale items, gift cards, and items marked as non-returnable are not eligible for return.

3. Return Process

  • To initiate a return, please contact us at [Insert Email Address] with your order number and reason for return.
  • Once your return is approved, you will receive instructions on how to send the item back to us.
  • Customers are responsible for return shipping costs unless the item received was defective or incorrect.

4. Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed to the original payment method within 7-10 business days.
  • Shipping charges are non-refundable.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 48 hours of receiving your order.
  • We will work with you to resolve the issue promptly, including sending a replacement or issuing a refund.

Contact Us

If you have any questions about our shipping or return policy, please reach out to us at:

  • Email: knuckleheadsestablishment@outlook.com

Thank you for choosing Knuckleheads. We are dedicated to providing you with quality products and exceptional service!